Tag: Customer

Great customer experience leads to trust building — Afolabi

By Tola Adenubi
Nigerian customers in a market

Nigeria’s customer satisfaction score hits record 71%

By Eniola Morenikeji
Eko Electricity Distribution Plc (EKEDP) logo

Eko DisCo grows monthly revenue to N39bn, metered 584,193 customers in 13 years

By Dayo Ayeyemi
In catering industry, best advertisement is a satisfied customer —Mike Adegun, CEO Mike and Mary’s Catering

In catering industry, best advertisement is a satisfied customer —Mike Adegun, CEO Mike and Mary’s Catering

By Rotimi Ige

Proton Security celebrates operative for returning customer’s misplaced $9,100

By Yinka Oladoyinbo
Customer appreciation

Dividends of gratitude: Customer appreciation as new currency of Nigerian commerce

By Rotimi Ige
Selling and

Selling and value engineering

By DR. AKIN OGUNBIYI
Insurance and Poverty customer satisfaction NAICOM’S leadership Profit and economy How do we make money? on business leaders team leaders Evaluating leadership on ideas comfortable leadership reality leader leadership skill My leadership basket Leader’s five unique sights Wall in the workplace

ROI versus ROR: Economics of customer satisfaction

By DR. AKIN OGUNBIYI
PayPal app displayed on a smartphone

PayPal confirms data breach, says money stolen

By Adegbite Taoheed

Smart ways to improve customer engagement 

By Alausa-Issa Zainab
Olawale Oguntayo on tech businesses

Successful tech businesses are built on meaningful customer feedbacks, not guessworks ―Oguntayo

By Ifedayo Ogunyemi
UBA loyal savers UBA logo 2026 banker technology award account opening platform UBA LOGO foreign currency transfers UBA and GTCO UBA partners CIG Motors and LagRide UBA, Lions Group and Wakanow UBA investments in Chad’s securities UBA sponsors Lagos Fair UBA posts N538 Billion UBA logo peace in Africa customer service week 2025 UBA-logo-

UBA celebrates customer service week 2025

By Tribune Online
man and woman having a conversation

The Impact of Conversation Intelligence on Customer Engagement Strategies

By Tribune Online
Banking on Key driver of customer satisfaction High-interest rate may prevent Nigerian banks from giving, KPMG, private sector unveil investment fund model to boost food security

Banking on change: KPMG outlines strategies to overcome legacy infrastructure, meet customer demands

By Chima Nwokoji
A red truck

How to Improve Customer Satisfaction in Trucking Services

By Tribune Online
Banking on Key driver of customer satisfaction High-interest rate may prevent Nigerian banks from giving, KPMG, private sector unveil investment fund model to boost food security

Efficiency in everyday banking: Key driver of customer satisfaction —KPMG Report

By Chima Nwokoji
Ilori urges CIIN Council members Insurers urged to align digital transformation with CIIN to re-strategise for accelerated insurance CII UK lauds Sovereign Trust in manpower

Insurers urged to align digital transformation with customer-centric mindset

By Joseph Inokotong
Employee satisfaction curve Unlocking potentials versus Value in Leadership Awolowo’s creative innovation Transformative power Anti-high performance leader Leader who wins Power Winning with Innovation Leader as Differentiator MORE is MORE Driving sales growth New selling dimensions Leader’s Workplace Storytelling and sales content Leader as Chief Marketer CEO Test

MORE is MORE

By DR. AKIN OGUNBIYI
Ministries set up joint committee to tackle telecom’s ‘Telcos must embrace data-driven strategies to enhance customer Declining investment in telecoms sector may affect remote, Telecos earn N5.3trn revenue 

‘Telcos must embrace data-driven strategies to enhance customer experience’

By Bode Adewumi
‘The Alternative Bank’ redefines banking experience at Ilorin customer

‘The Alternative Bank’ redefines banking experience at Ilorin customer forum

By Chima Nwokoji

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