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Leadership & Management
Why problems linger
Leaders exist primarily to solve problems. A leader’s relevance is directly proportional to the quality of the problems he solves. Chief Obafemi Awolowo is held in high esteem in Nigeria because he solved major problems in the various…
Beating the Peter Principle’s bug
One of the world’s most respected management experts, Dr. Laurence J. Peter, posits that, “In a hierarchy every employee tends to rise to his level of incompetence.” This statement is now known as the Peter Principle. The thrust of the…
Rising from managing to leading
The difference between leaders and managers is not essentially in their method but their mindset; neither is it about their action but their motivation. While leaders seek to explore, managers are content with exploiting.Leaders…
Doing the impossible
What is regarded as impossible is someone else’s opinion forced on us as the truth. Quite often, the impossible is another person’s frustration presented as a fact. Impossible is others’ assumption that we have come to believe as our…
Route to iconic leadership
The transformation of leaders into icons has much to do with what they don’t do rather than what they do. While it is fashionable for leaders to say ‘yes’ to a number of things, it is only those who make it a habit to say ‘no’ to many…
Keeping employees inspired during downturns
A company’s worth is the sum total of the ability, capacity and creativity of its employees. No company can be greater than the capacity of those who people it. So, whether a company is up the hill or down the valley is a function of the…
The 9Cs of success
Success is the dream of everyone but the reality of a few. While it is possible for everyone to be successful, it is only those who are willing to put into practise the principles that engender success that prime themselves for success.…
Building enduring businesses
When well-managed and properly-structured, businesses can, like diamonds, live forever, though their founders don’t enjoy the same privilege. A business that pays attention to its customers’ needs and continues to create value for them will…
Two key attributes of exceptional leaders
Several attributes make great leaders. However, two of them stand out. These are paying attention to details and the ability to think through a problem.Paying attention to detailsAndrew Carnegie, a self-made industrialist,…
Power of customer feedback
One factor working in favour of leading organizations is their deployment of customer feedback to get even better. Feedback is the view expressed by customers about the performance of a company or its products. This could be positive or…