EEDC begins free prepaid meter rollout

The Enugu Electricity Distribution Company PLC (EEDC) has launched the second phase of its free prepaid meter distribution program under “Tranche B” of the Meter Acquisition Fund (MAF).

This initiative, established by the Nigerian Electricity Regulatory Commission (NERC), aims to close the metering gap in the sector and eliminate estimated billing.

Mr. Emeka Ezeh, the Group Head of Corporate Communications at EEDC, announced this in a statement issued on Tuesday in Awka, the capital of Anambra State.

The metering program, financed by the Meter Acquisition Fund (MAF) “Tranche B,” targets unmetered customers on service band “A” feeders throughout the South-East region.

According to Ezeh, a total of 13,335 EEDC customers, including those from its subsidiary companies, will benefit from this phase of the metering initiative, which began on November 2, 2025, with a Know Your Customer (KYC) validation exercise.

He emphasized that the free metering initiative is funded through the Meter Acquisition Fund (MAF) and that customers are not required to pay for the installation of these meters in their facilities.

“These meters and their installation are free, and customers are cautioned against making any form of payment to the meter installers or succumbing to any form of inducement or extortion” Ezeh said.

“This aligns with our organization’s commitment to improving service transparency and customer satisfaction.”

He emphasized that this program prioritizes customers under Band “A” feeders and urged customers to verify and update their contact information by visiting the Customer Service Unit at the distribution company’s office serving them.

“Our team will be reaching out to customers on this metering exercise using the information provided in their profile with the company”, Ezeh added.

Ezeh recounted that earlier this year, EEDC had successfully completed “Tranche A” of the MAF metering program, where a total of 13,614 band “A” customers were metered.

He assured that once all customers under band “A” are metered, attention will then move to those in band “B”, emphasizing that the idea is to systematically close the existing metering gap across the network.

He further appealed to customers who would not be captured in the current “Tranche B” MAF metering exercise to remain patient, as another metering initiative – the Distribution Sector Recovery Project (DISREP) is underway.

He warned against bypassing these prepaid meters when they are installed as that would not only defeat the whole essence of the exercise, but undermine the efforts being made to instil efficiency and revenue protection.

“Customers should avoid engaging in meter bypass, energy theft, and all other illegal activities, and should report anyone engaging in such criminal activity.”

He urged customers to reach out to the company via its call centre on 02084700100 or its WhatsApp lines on 0707 461 0095 and 0707 461 0088, for further inquiries.

Meter Acquisition Fund (MAF) is a pool of funds contributed by all distribution companies in the country, which is used for procurement of prepaid meters for deployment to customers free of charge. The program is overseen by a fund manager and NERC.

READ MORE FROM: NIGERIAN TRIBUNE