As part of its efforts to enhance customer satisfaction, the management of Jos Electricity Distribution Plc has announced the introduction of an e-billing system.
The organization, in a statement signed by its Head of Corporate Communications, Dr. Friday Adakole Elijah, disclosed that starting November 1st, 2024, the company will transition from paper bills to e-bills. Customers in Plateau State are expected to receive their monthly energy consumption bills conveniently via SMS.
ALSO READ: Oyo councilors forum inaugurates new executives
The statement highlighted some benefits of e-billing, including no more waiting for paper bills, efficient delivery as bills will be sent directly to customers’ mobile phones, enhanced accuracy of digital records for easy tracking, and a reduction in paper waste, among others.
It further added that this innovative solution will ensure timely and secure bill delivery, empowering customers to manage their energy consumption effortlessly.
“This will also put an end to the incessant allegations from some of our customers denying the delivery of their monthly energy consumption bills by our marketers.”
The management of the company thanked customers for their patience and understanding and urged them to embrace this new innovation for the common good, as customer satisfaction remains the company’s primary focus.
WATCH TOP VIDEOS FROM NIGERIAN TRIBUNE TV
- Relationship Hangout: Public vs Private Proposals – Which Truly Wins in Love?
- “No” Is a Complete Sentence: Why You Should Stop Feeling Guilty
- Relationship Hangout: Friendship Talk 2025 – How to Be a Good Friend & Big Questions on Friendship
- Police Overpower Armed Robbers in Ibadan After Fierce Struggle
