LAGOS State government on Tuesday inaugurated a special advocacy campaign to engender growth mindset among civil servants and imbue them with the right skills and attitude.
The State’s Commissioner for Establishments, Training and Pensions, Dr Akintola Benson, said this while speaking at a press briefing held at the Bagauda Kaltho Press Centre in Alausa, pointing out that the advocacy was part of efforts to fast-track development and set the state on the path of sustainable and inclusive growth.
ALSO READ: Lagos CJ unveils 4 special courts to try corruption cases
According to him, the advocacy, which will initially last between three to six months, would be deployed to fight red tapism, complacency and all forms of attitudes that tend to delay progress and development in the civil service.
He said adequate arrangements had also been firmed up to sustain the advocacy for a longer period with the ultimate aim of instilling a growth mindset in all civil servants in the state.
He recalled that since assumption of office, Governor Akinwunmi Ambode had invested heavily in the transformation of the public service through training and workshops designed to bring about improved productivity, deepen knowledge, expand the horizon.
Benson said the investment had also aimed at re-evaluating and sharpening the vision and focus of public servants, declaring that the new advocacy was designed to consolidate on the gains of the previous arrangements.
“We are convinced that by having individual officers of the Lagos State Public Service inculcate the ‘growth mindset,’ we can attain a truly effective, productive and transformational public service that will surpass the expectations of all stakeholders.
“In practical terms, our advocacy will be to challenge and encourage all officers of the Lagos State Public Service to embrace ‘growth mindset’ such that the objectives of advancing the economic potentials and moving the state forward can be realised,” the commissioner said.
Also speaking, Commissioner for Information and Strategy, Hon Kehinde Bamigbetan, said the advocacy would majorly focus on two tracks of training and communication, and also make civil servants to see the people as customers that must be treated with respect and dignity.
Bamigbetan said the training track was meant to ensure that civil servants were trained in skills that would give them the right capacity and attitude to take a different view of their services and redefine their work in terms of the content by the audiences and customers who patronized the services of government.
He said the communication track would enable public servants to reorganize their thought processes to change their perception and perspective of what they were supposed to do and therefore give them a more proactive and progressive attitude to the people.
“Basically, what we are saying is that government is a service centre and the customer they say is the king. So, for Lagos State, a very industrial environment, a very commercial environment, the most advanced cosmopolitan city in this country, we also have highly sophisticated citizens who deserve services at an optimal level.
“This, we hope and believe, will enable us to change the attitude so that every civil servant sees the man on the street as his customer and with this, we would have also recorded major landmark in organizational behaviour which will be something for people to come and study in years to come,” Bamigbetan said.
Director-General, Lagos State Office of Transformation, Creativity and Innovation, Mr Toba Otusanya. In his remark, said the advocacy was intended to change the orientation of public servants as the state moves from standard mega city to an emerging smart city.
He said: “As a state, we are actually moving from standard mega city to an emerging smart city and if we are doing that, it basically means that we need to actually develop public servants of the 21st Century; public servants that are smart; public servants that are able to actually cut through red tape; public servants that can think outside the box; public servants that have all the necessary skills to be able to challenge the status quo and proffer solutions and bring new ideas to the table.
“Every time we talk about the public service, some of the things we speak about is that the public service is the engine room of government and it basically means that if the engine is not functioning well, as we all know, a car cannot function properly.
“So, it is a change in paradigm and it is not out of place because if you look at what is happening in international best practice and you look at some of the countries in the world that are doing exceptionally well with their public service like Singapore, Dubai and so on, they have shown that all of these things are actually possible with the right attitude and that is what the Lagos State government is embarking on to transform the public service and take it to the next level.”
and then