Managing Director of PalmPay Nigeria, Chika Nwosu has emphasised the importance of fraud prevention, saying it has become a priority for both providers and users with the rapid adoption of digital payments.
Speaking on the importance of safeguarding financial transactions at PalmPay’s anti-fraud awareness walk, Nwosu emphasised the need for users to make informed choices when selecting a payment platform.
“Digital payments are revolutionising how we handle money which is a good thing. But this convenience must be matched with caution. Understanding what to look for in a provider can significantly reduce the risk of fraud,” Nwosu said.
To ensure payment security, Nwosu stressed the importance of choosing licensed and regulated providers.
He said, “Licensing is the foundation of trust. A licensed provider adheres to regulatory standards designed to protect users. Always verify that your payment platform operates under the approval of the appropriate financial authority. At PalmPay, our compliance with the Central Bank of Nigeria (CBN) regulations underscores our commitment to user safety.”
Furthermore, he highlighted the role of advanced security features in securing transactions.
“The right technology makes all the difference. Look for features like two-factor authentication (2FA), biometric login, and encryption. These tools protect accounts from unauthorized access and ensure that your data remains safe. PalmPay prioritizes these innovations to provide users with the highest level of security,” he explained.
Nwosu also emphasised the value of choosing a provider with a proven reputation and robust customer support.
The expert said, “An established provider with a strong reputation is more likely to have the resources to address fraud cases effectively.
“From a dedicated support team to robust fraud monitoring systems, these elements are vital for user confidence. PalmPay’s extensive infrastructure ensures seamless support for our customers at all times.”
Nwosu, therefore, said the financial platform aims to provide a secure and user-friendly payment experience for its customers.
He said, “Our mission is to make digital payments safe and accessible for everyone. It is not just a payment platform; it’s a partner you can trust with your financial security.”
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