Passengers travelling from Algeria, South Africa and Nigeria who have more than 20 hours of connection time in Istanbul can avail this service which was previously offered to passengers departing from Pakistan, Kazakhstan, Australia.
Stopover services offer passengers complimentary accommodation and a great opportunity to discover the unique beauty of Istanbul during their transit.
Passengers will receive an accommodation voucher from Turkish Airlines’ authorised staff after booking their flight. Using the voucher, economy class passengers will receive a one-night stay at a four-star hotel and business class passengers a two night stay at a five-star hotel in Sultanahmet and Taksim; popular neighbourhoods widely regarded as the central points of Istanbul.
Mr Ahmet Olmustur, Turkish Airlines’ Chief Marketing Officer, said “After receiving a positive response from our passengers we are excited to extend our ‘Stopover’ programme to more countries.
“We want to provide our passengers an opportunity to experience Turkish hospitality and other attractions that the beautiful city of Istanbul has to offer.”
We are confident that our passengers will benefit from our service and will make the most out of it.”
Turkish Airlines continues to introduce measures to further improve customer satisfaction across board. The global carrier picked up the world’s Best Business Class Lounge Dining, a Skytrax award in 2017 for the third consecutive year according to this year’s survey results. According to the results of the global survey, the customer satisfaction rate for the food and beverage services that Turkish Airlines offer at the lounge has increased by seven per cent to 89 per cent.
For the airlines’ global survey, specifically for American flights, business class passengers’ customer satisfaction for sound quality was up 13 per cent to 82 per cent in comparison to 2016, while customer satisfaction of the in-flight entertainment system increased from seven per cent to 77 per cent during the same period.
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