In this exclusive interview with TRIBUNE ONLINE, award-winning mechanical engineer and operations strategist, SERAH OGUNDELE, shares her career journey, landmark projects, and the future of engineering and logistics in Nigeria.
How would you summarize your experience of over 15 years in engineering project management, logistics and operational efficiency?
My journey into engineering was driven by a passion for problem-solving, efficiency and innovation. I hold a degree in Mechanical Engineering from Lagos State Polytechnic and built a career at the intersection of engineering, logistics and infrastructure development. Over the years, I have obtained professional certifications in Operations Management and Strategic Leadership, and I am a Member of the Chartered Institute of Strategic Managers and Leaders (CISML Global). Additionally, I am an alumnus of the ShaddaiVille Leadership Academy UK, which has strengthened my leadership and strategic management skills.
One of your most recognized projects is the Nigerian Port Authority’s (NPA) Electronic Truck Call-Up System (ETO). How was that delivered?
Port congestion had been a longstanding issue affecting trade, logistics and supply chains. As Senior Operations Manager at Balosh Integrated Services Limited, I led the implementation of the ETO system, which introduced advanced access control technology, automated scheduling, and real-time tracking to streamline port logistics. The result was a 60% reduction in congestion, improved security, and smoother operational flow. By integrating smart access control solutions, the system revolutionized the way truck movements were managed, setting a new standard for efficiency in Nigeria’s port operations.
Beyond port logistics, which other notable projects have you pioneered or innovated on?
Infrastructure optimization is a critical area for operational success. Between 2021 and 2023, I led the deployment of high-tech access control systems at Customs Nigeria in Abuja and a Car Park Management system at the Asaba Airport, which significantly improved entry efficiency and security while reducing unauthorized access. In Lagos, I spearheaded the development of customized engineering solutions for Lekky County Homes, Shonibare and Oniru Estates, introducing residential visitor management apps that reduced wait times and enhanced tracking efficiency. More recently, we deployed a QR-based tracking system at Victoria Garden City (VGC) and Lagos Free Zone (LFZ), setting new benchmarks for security automation and operational excellence.
How have your innovations impacted logistics and transportation efficiency?
My approach is technology-driven and data-focused. At Balosh, I have developed and implemented route optimization and fleet management systems that have significantly cut transportation costs, improved delivery timelines, and enhanced supply chain security. Additionally, I led the automation of Standard Operating Procedures (SOPs) across 14 major access control locations, reducing manual labor, boosting accuracy, and ensuring operational consistency.
As a female engineer excelling in a male-dominated industry, what challenges have you faced, and how have you navigated them?
Engineering has traditionally been male-dominated, but I have always focused on competence, results, and leadership. My expertise and the impact of my work have always spoken for me. I also mentor young engineers – especially women – helping them to develop technical expertise, strategic thinking, and leadership skills to thrive in the industry. It is essential for us as a nation to create a pipeline of future female leaders in engineering and logistics.
What legacy do you hope to leave in the engineering and logistics sectors?
My goal is to continue to drive engineering innovation, operational efficiency and smart infrastructure development. I want to see Nigeria’s logistics and engineering sectors transformed through automation, strategic execution, and best global practices. Beyond technical achievements, I hope to inspire future engineers to think innovatively, lead boldly, and redefine industry standards. Nigeria is at a turning point in logistics and infrastructure development. By embracing technology, innovation, and strategic leadership, we can build more efficient, secure, and sustainable systems. I’m excited to be part of this transformation and look forward to a collective shaping the future of engineering and logistics in Nigeria and beyond.
Conclusion: Engineering Excellence & The Future of Logistics
Serah Ogundele’s trailblazing contributions to engineering, logistics and infrastructure development continue to redefine industry standards. Her ability to merge technical expertise with strategic leadership has made her a pioneer in smart infrastructure and operational efficiency. As she forges ahead in her career, Ogundele remains a driving force in the evolution of engineering and logistics, ensuring a more connected, efficient, and technologically advanced future for Nigeria’s supply chain and infrastructure sectors.
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