Chief Executive Officer of Pamtech Group, Engr. Chidomere Ndubuisi, has offered solutions to business owners and entrepreneurs in Imo State and beyond.
Ndubuisi in an event that was hosted to reshape the landscape of business innovation in Imo state, took centre stage at the Owerri Business Week 2023, hosted by the Bedrock Initiative to offer solutions on how to run successful businesses.
He illustrated the blueprint of a lasting business, likening it to the harmonious workings of the human body, soul, and spirit adding that he took a closer look at the ‘three Gifts’ philosophy that has become the cornerstone of his company Pamtech Group’s monumental success.
According to him, the department which he referred to as the body is the Backbone of any Business.
He drew a vivid parallel between the human body and the functional departments within a company, emphasizing the synergy required for sustained growth and success. Just like the organs in a body, various departments in a business must work together seamlessly, fostering a network of collaboration and unity.
Describing the customer service as the soul is the heartbeat of a business, the CEO pointed out that the organizational structure as a spirit is the unseen force propelling a business forward.
He said: “the essence of a business lies in its customer service, representing the ‘soul’ in his analogy. He stressed that businesses should nurture a deep connection with their customers, understanding and meeting their needs with empathy and efficiency. A satisfied customer breathes life and vitality into a business, just as the soul does to the body”.
Ndubuisi said that the spirit of a business is its organizational culture, forming the bedrock of values, ethics, and long-term aspirations adding that it also championed a work environment that promotes innovation and personal growth, akin to a nurturing spirit that leads to greatness.
He said that the success of his company, Pamtech Group which had earned him a prestigious award in recognition of his groundbreaking contributions, was based on its organisational framework, customer service approach and departmental framework.
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