Google has become the latest company to fall victim to cyber criminals increasingly using artificial intelligence (AI) to bypass security measures and trick users with highly-realistic documents that install malware on networks.
This Google attack, following a similar incident targeting Microsoft SharePoint servers globally, was confirmed earlier this week.
Google, one of the so-called “Magnificent Seven” US tech companies, revealed that one of its corporate Sales force instances was compromised by a financially-motivated threat cluster known as UNC6040.
AI is rapidly becoming hackers’ tool of choice for crafting convincing e-mails and phone calls that mimic familiar voices or sound authentically human. E-mails often include attachments that appear legitimate, prompting recipients to click and unwittingly allow malware to infiltrate networks. Meanwhile, phone calls push targets to click links sent via SMS or WhatsApp.
Richard Cassidy, Europe, Middle East and Africa chief information security officer at Rubrik, said: “We are definitely seeing these incidents become more prevalent. What’s driving this surge is a combination of rapidly-evolving AI-enabled attack tools, and the ever-expanding attack surfaces created by widespread digitalisation, without proportional investment in cyber resilience.”
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The UNC6040 group targets Salesforce environments by impersonating IT support to deceive employees into installing malicious connected apps, often disguised as Salesforce’s Data Loader. This enables the attackers to covertly access networks and extract sensitive data.
In the most recent attack, Google said it “responded to the activity, performed an impact analysis and began mitigations”. The breach affected systems storing contact information and related notes for small and medium businesses.
“Analysis revealed that data was retrieved by the threat actor during a small window before access was cut off. The data retrieved was confined to basic and largely publicly available business information, such as business names and contact details,” Google said.
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