OVER the past few weeks, we’ve been exploring informal social deviance, the everyday behaviors that may not be illegal but still disrupt social harmony. We’ve all encountered them, the person blasting music on a public bus without earphones, the colleague who stands too close when talking, or the stranger who pushes past without so much as an “excuse me.” These seemingly small actions shape how comfortable or uncomfortable we feel in shared spaces, and while they may be brushed off as minor annoyances, they have a lasting impact on social interactions and mental well-being.
In the first part of this series, we discussed the social norms we often ignore. I shared a few personal experiences, like my university roommate, whose loud chewing, exaggerated yawns, and questionable hygiene tested my patience daily. Then there was the man in the elevator who decided it was the perfect space to blast a video at full volume, completely oblivious to the discomfort of everyone else. Or the bus ride where a passenger turned the vehicle into his personal cinema, watching a Nollywood movie at full volume with no earphones.
At first, these experiences might seem like simple bad habits, but they all fall under informal social deviance, violations of unwritten social rules that, while not punishable by law, still disrupt order and frustrate those around us. Society functions smoothly because of these unspoken agreements, cover your mouth when yawning, respect personal space, and lower your voice in public. When people ignore these norms, it creates stress, discomfort, and sometimes even conflict.
Last week, we took a deeper dive into why people engage in informal social deviance. In some cases, people simply don’t realize they’re being disruptive. In others, cultural differences play a role, what’s considered rude in one culture might be normal in another. Then, there’s social media, which has given rise to new forms of informal deviance. From oversharing personal details to cyberbullying, trolling, and recording strangers for entertainment, digital spaces have made it easier for people to disregard social norms.
The workplace is another area where informal deviance shows up, sometimes in subtle ways. Professional etiquette is expected, but not always followed. Some common breaches include interrupting conversations, ignoring greetings, standing too close to colleagues, or invading personal spaces by touching others’ belongings without permission. Gossiping, spreading rumors, and openly discussing confidential matters also contribute to workplace tension. These behaviors may seem harmless at first, but over time, they can create a toxic environment that affects morale and productivity.
So, how do we address informal social deviance? It all starts with awareness. Many people don’t realize they’re making others uncomfortable, so public conversations, social education, and gentle corrections can go a long way. Schools should include lessons on civic responsibility and etiquette. Workplaces should reinforce professional conduct. And as individuals, we should make an effort to be more mindful of our behavior and how it affects those around us.
Promoting courtesy should start at home and extend into schools and workplaces. Parents and teachers play a huge role in reinforcing good manners early on, teaching children the importance of respect, patience, and consideration for others. Workplaces can introduce etiquette training or create policies that encourage respectful interactions.
Another important factor is social education. Public figures, celebrities, and social media influencers all shape cultural norms. When they model respectful behavior, people take cues from them. Likewise, when media platforms glorify rude or disruptive behavior, it encourages people to follow suit. We must also understand how cultural differences shape social norms, what is acceptable in one culture might be considered rude in another.
There are also soft social consequences, subtle but effective ways to discourage deviant behaviors. Sometimes, a simple disapproving look or refusing to engage can send a strong message. If a person repeatedly exhibits disruptive behavior, social exclusion, silent disapproval, or direct but polite correction can serve as a deterrent. Peer influence is powerful. When a group collectively upholds positive social norms, individuals are more likely to conform.
In professional and public spaces, enforcing basic guidelines can also help. Workplaces should set clear expectations for conduct, while public spaces like restaurants, buses, and shopping centers can use signs and reminders to encourage courteous behavior. In digital spaces, social media platforms should promote positive online interactions and provide better tools for reporting harmful behaviors.
Ultimately, informal social deviance will always exist, people will break norms for various reasons, whether out of ignorance, habit, or rebellion. But through awareness, education, and social reinforcement, we can create an environment where respect, consideration, and good manners become the norm rather than the exception.
And with that, we conclude this discussion. Next week, we’re starting something fresh, something that just might change the way you see the world. Stay tuned!
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