The Managing Director of the Federal Airports Authority of Nigeria (FAAN), Saleh Dunoma has stressed the need for teamwork in order to improve on services rendered by the organisation to the public.
Speaking at the First Quarter Stakeholders Forum, 2018 held in Lagos, Dunoma, represented by the Director of Engineering Services, Salisu Daura said service delivery was very key to the system growth.
According to the FAAN boss, working together as a team will ensure improved service delivery in any organisation even as he stressed that every worker has a role to play in the system.
“Service delivery is very key in systems growth, everybody must be involved in teamwork. Everyone has a role to play to ensure effective service”.
Dunoma who urged workers of the agency to remain committed in the discharge of their duties to improve on the state of airports across the country explained that the essence of the forum was to evaluate services rendered by FAAN in the previous year with a view to improving on areas of shortfalls to achieve excellent service.
In her goodwill message, the National Coordinator, Servicom office in the Presidency, Mrs Nnenna Akajimeli said the stakeholders’ forum was aimed at re-positioning the service delivery process of FAAN towards effectiveness and optimal efficiency to serve its customers and achieve its mandate.
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