IBEDC strengthens relationship with customers through community engagement

IN line with IBEDC’s vision of delivering quality service to its customers, the company has reached out to many of its franchise area, engaging several community leaders and members in the process.

This is in line with the company’s plan to ensure that it collaborates with all its esteemed customers and make their voices heard, as the company pushes to improve its distribution network.

IBEDC, in a statement by Mrs Angela Olanrewaju, Head, Brands and Corporate Communications, said “Since May this year, monarchs, government representatives, community leaders, CDAs, youths and other stakeholders from several communities have met with the management of the company to solve their most pertinent problems.

“Communities from Osu, Oke Mesi, Okuku, Ibokun in Osun State and Abiola Way, Olomore, Obantoko, Afobaje, Obasanjo Farm, Owode in Ogun State were provided new poles and conductors. Through these engagements, the company was also able to identify local issues hampering power supply to communities such as Ogijo, Ilaro, Sango, Ita-Oshin, Adigbe, Ijebu Ode, Iberekodo, bode-Olude in Ogun state and Iseyin, Saki, Okeeho, Okeebo, Ona Ara, Alphonsos, Aduloju, Akobo, Iwo road, Moniya, Ogbomoso in Oyo State. Many of these issues were promptly attended to, sometimes involving the repairs of some transformers and upgrade of other electrical installations.”

The statement added that other communities also engaged include Molatori, Osi, Saadu, Shao, Lalupon, Elebu, Share, Otte, Offa, Ajase-Ipo, Sango, Ota, Ijamido, Imowo, Ilaro, Tanke, Ayepe, Ede, Aduloju, Bashorun, Orogun, Agbowo, Shokas, Ede Ologuneru, Jericho, Elebu and Oladele, Akilapa and Ayepe where resolutions are ongoing on identified issues within the areas.

Mrs Olanrewaju added that, “This is a strategic effort by the company at solving the immediate needs of our esteemed customers as well as educating them on the issues affecting the electricity sector in Nigeria. Our customers have been cooperative so far, which has further aided our aim of providing quality service.  We shall continue to implore everyone to support the electricity distribution business by paying their bills promptly and saying no to energy theft.”

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