Categories: Technology

PalmPay resumes onboarding of new customers

PalmPay has announced that the onboarding of new customers has resumed for individual and business users following the review by the Central Bank of Nigeria (CBN).

“We are thrilled to continue our mission to provide more Nigerians with access to secure and reliable financial services,” statement from the company stated.

It will be recalled that the CBN on April 29, issued a directive restricting digital banks from onboarding new customers.

The decision to freeze new customer sign ups stemmed from concerns raised by Nigeria’s National Security Adviser (NSA), Nuhu Ribadu, who labelled crypto transactions as a potential security threat.

Consequently, the NSA urged fintechs to strengthen their Know Your Customer (KYC) and fraud prevention measures to curb unauthorised crypto transactions through their platforms.

On May 20, the CBN outlined several conditions for lifting the onboarding freeze. These conditions included blocking peer-to-peer (P2P) crypto transfers, mandating physical address verification for all account tiers and updating facial verification systems for customers.

The move aimed to enhance KYC compliance and mitigate the risk of fraud.

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Bode Adewumi

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