MMA2 emphasises zero tolerance for destruction of airport, passenger properties

Murtala Muhammed Airport Terminal Two (MMA2), operated by Bi-Courtney Aviation Services Limited, reiterates its unwavering commitment to passenger safety, security, and the protection of airport property.

The terminal operator emphasises its zero-tolerance stance against any form of passenger misconduct or vandalism within its premises.

It states that aggrieved passengers should never resort to violence or destruction of airport property following flight disruptions. Such actions pose a threat to the safety and well-being of other passengers, airport staff, and property.

According to a statement issued by the Head of Corporate Communications at Bi-Courtney Aviation Services Limited, Mrs Ajoke Yinka-Olatuyi, MMA2 condemns such behaviour in the strongest terms possible and emphasises the following key points:

Zero Tolerance to Vandalism: Vandalising airport property, including cameras and other amenities, is unacceptable. Any individual found engaging in such acts will face strict legal consequences, including prosecution by the law.

Acknowledging the window for courteous complaints and redress, Bi-Courtney management declared, “While we understand that flight disruptions can be frustrating, we urge passengers to make their complaints courteously and seek redress through appropriate channels. Our staff is here to address any concerns or grievances professionally and respectfully.”

Citing the law guiding the prohibition of violence, the MMA2 operators said: “Any form of violence within the terminal premises is highly prohibited. MMA2 maintains a safe and secure environment for all passengers and staff, and any individual found engaging in violent behaviour will be dealt with swiftly and decisively.

“MMA2 remains committed to upholding the highest standards of safety, security, and customer service for all passengers and stakeholders. We urge all passengers to adhere to airport regulations and conduct themselves in a manner befitting that of a responsible traveller. For further inquiries or assistance, passengers are encouraged to approach our dedicated customer service personnel or contact us through our official communication channels.

“Together, let us uphold the values of civility, respect, and cooperation to ensure a pleasant and secure airport experience for everyone.”