APM Terminals Apapa boosts service delivery with Berthing Window

NIGERIA’S container terminal operator, APM Terminals Apapa has launched a Berthing Window service to reduce the waiting time of ships and help consignees take prompt delivery of their consignments at the port.

The first Berthing Window for the WAF/MWX service (operated by Hapag Lloyd, CMA-CGM & Arkas) was launched recently with the arrival of the 4,360 TEU CMA CGM LAPIS at APM Terminals Apapa, which is located within the Lagos Port Complex, Apapa.

The Chief Commercial Officer of APM Terminals, Apapa, Richard Smith, who was represented at the launch of the maiden edition of the Berthing Window by the Commercial Manager, Temilade Ogunniyi, said the service will enable the allocation of a fixed time period for vessels to berth, discharge, load and sail.

He said the new Berthing Window is another major milestone achievement at APM Terminals Apapa to enhance service delivery and improve customer experience.

“The berthing window is a major step towards bringing structure to the berth schedule, cutting waiting time to zero, assisting shipping lines to maintain a regular fixed arrival time, and allowing us to deliver better services to Nigerian importers and exporters,” Smith said.

The Port Manager of Lagos Port Complex, Apapa, Olufunmilayo Olotu, who also witnessed the launch of the Berthing Window, commended APM Terminals Apapa for the new initiative, which she said would boost service delivery and eliminate ship waiting time at the port.

“This development means the schedules are sent ahead and there will be no more waiting time. We are placing premium on professionalism and professionalism means aligning with international best practices, one of which we are witnessing today,” Olotu said.

Also speaking at the event, Senior Manager, Operation, at Hapag-Lloyd, Abimbola Kolade, commended APM Terminals for launching the Berthing Window.

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