Uber launches new Greenlight Hub in Abuja

UBER on Monday announced the official opening of its Abuja Greenlight Hub, a resource centre where existing and potential driver-partners can receive support for app-related inquiries. Tagged Uber Greenlight Hub, the centre which will open five days a week.

“Driver-partners remain a critical part of Uber operations in West Africa,” said O’Yoma Ukueku; Greenlight Operations Manager for West Africa.

“Providing a functional, modern and technologically enabled support centre for them reinforces our commitment to continually providing real-time, onsite support to driver-partners.

Uber’s team of dedicated, well-trained and professional Experts will ensure that their concerns and inquiries are addressed and resolved.”

Notable driver-partners who had distinguished themselves by providing excellent and professional service were on the occasion rewarded with a variety of gifts including brand new generators, refrigerators, plasma televisions and microwaves.

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According to General Manager West Africa, Lola Kassim, Uber “Driver-partner support is something that we take seriously at Uber, and that is why we have opened this location at the Jabi Lake Mall – centrally located to a wider number of driver-partners.

“The launch of the Greenlight Hub serves a dual purpose of providing a world-class support centre for Uber driver-partners and also provides us with an avenue to celebrate and appreciate those who have ensured that Uber remains top of mind.

“We remain committed to creating economic and business opportunities for those signed up to drive on the Uber app, and we’re here to help ensure they reach their goals.”

For Samson Yusuf who received a prize as the driver-partner with the most number of trips in Abuja: “Winning this prize and being recognized by Uber means a lot to me.

“I started off as a driver to a fleet partner, but as a result of commitment, consistency and the constant support of the Experts at Uber, today I’m a proud owner of my own cars, all operational on Uber.”