Stakeholders urge FG to teach SERVICOM as civic education in schools

STAKEHOLDERS in the public service have urged the Federal Government to review secondary school curriculum so as to teach SERVICOM as civic education and encourage establishment of servicom clubs.

In a communiqué issued at the end of a two-day national dialogue on strategies for improving service delivery held in Abuja on Wednesday, the stakeholders said SERVICOM clubs will inculcate culture of efficiency in youths.

The News Agency of Nigeria (NAN) reports that the two-day forum was tagged, “1st National Dialogue on Strategies for Improving Service Delivery in Government Parastatals, Agencies and Commissions’’.

They noted that in order to achieve a citizen- focused service delivery, government Ministries Department and Agencies (MDAs) should prioritise and support SERVICOM activities.

“SERVICOM office should be upgraded to an extra-ministerial department in order to be more effective.

“SERVICOM should revive and expand its public awareness campaign by making information continuously available for public education in order to promote attitudinal change and encourage demand for quality services by citizens.’’

They mentioned lack of effective institutional performance assessment mechanisms and absence of synergy among sister government MDAs as part of challenges hindering efficient service delivery in Nigeria.

The stakeholders added that service delivery would be enhanced by government’s commitment by providing adequate human and material resources for SERVICOM to operate.