‘Performance reward critical to good healthcare delivery’

AFTER taking a critical look at the dwindling fortunes of the nation’s health sector, the Dean of Clinical Medicine, Igbinedion University, Okada, Professor Dominic Osaghae, has, in Benin, identified staff performance reward as the panacea to an effective health care delivery in the country.

Osaghae, who spoke at the second annualstaff productivity and performance reward day of the department of family medicine/general practice, University of Benin Teaching Hospital (UBTH), remarked that human resources were the most important input in any organisation.

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He said that in the absence of human resource, organisations could not work, adding, “when the staff is satisfied, they are likely to do better in the office, they are likely to be more friendly and be patient with their clients. It will reduce mortality  and morbidity rates and it will also increase internally generated revenue for the hospital.”

A former president of the Nigeria Medical Association (NMA), Dr. Osahon Enabulele,  remarked that the event, which was   in memory and legacies of their colleague, late Dr. Jefferson Omoregie,  who died last November was to promote staff excellence and continuous improved productivity.

Ebabulele said, “we thought there was no any other person that exemplified that better than Dr. Jeffrey Omoregie. He showed extreme commitment to work, he was an excellent practitioner of medicine, he had cardinal values of integrity, honesty and was a complete team player.”

The head of the department noted that in spite of the perennial issues of infrastructural and human resource deficit, the tertiary health institution had been able to keep on with quality service delivery.

The Chief Medical Director, Professor Darlington Obaseki, said that medical professionals stayed awake at night to keep people alive, and so, should be recognised and encouraged to do more.

“We have to use the little we have to achieve the maximum benefits. We cannot say that because we do not have everything, we will do nothing,” he said.

The Vice Chancellor of the University of Benin, Professor Faradey Orumwense, urged medical personnel to always put in their best in the course of their service.

The Vice Chancellor, who was represented by the Deputy VC (Academics), Professor Michael Aziken, described the GPC department as the inroad into the hospital.

He said, “human resources is superior to infrastructure. If human resources is not performing well, all infrastructure will go down.”