P.R.A. Insurance Brokers meet top insurers to improve customer experience

The P.R.A. Insurance Brokers Limited has held an interactive session with Executive Directors and Technical Heads from 15 leading insurance companies in the country, brainstorming on leveraging technology to enhance customer experiences and streamline operations.

This was disclosed in a statement issued by the Executive Vice Chairman Aderinsola Adegbenro, who noted that the event, which was held in Lagos was a huge achievement as it was the first-ever interactive session with Executive Directors and Technical Heads.

According to her, the discussions at the event centered around the firm’s collective vision to embrace innovation and expand into the dynamic world of Insurtech.

She added that It was an inspiring dialogue that highlighted the future of insurance and how operators could leverage technology to enhance customer experiences and streamline operations.

Adegbenro said, “We extend our heartfelt gratitude to all the participating insurance companies for their valuable insights and collaboration. Together, we are shaping the future of insurance.”

She noted that the journey does not end at the event but that the company is committed to pushing boundaries, embracing innovation, and staying at the forefront of the industry, stressing that “stay tuned as we embark on an exciting venture into the world of Insurtech, bringing you cutting-edge solutions and unparalleled service”.

She pointed out that the success attained would not have been possible without the dedication of her team and the support of partners.