Medview Airline fulfils promise to London passengers

Medview Airline brought smiles to the faces of its London passengers whose baggage did not arrive earlier with them during the Yuletide due to the temporary closure of the Gatwick Airport runway for upgrade and coupled with the observation of the Christmas holiday by the ground handling staff at the London airport.

At an earlier interactive session held with the aggrieved passengers at the airline head office at Ikeja, the managing director of Medview Airlines, Alhaji Muneer Bankole appealed to them to realize the inability of the airline to bring the baggage along with them was not the making of the airline but due to the airport runway closure and the holiday even as he assured them all efforts will be put in place to ensure they get their baggage latest Monday.

In line with the promise, the airline fulfilled this on Monday as the final batch of the leftover baggage was delivered to the affected passengers at the Murtala Muhammed International Airport.

The baggage arrived in three batches on Saturday, December 31, 2016, Sunday, January 1, and Monday, January 2, 2017 onboard British Airways and Medview flights.

The airline has advised passengers who were yet to collect their baggage to do so by visiting D wing arrival of the Murtala Muhammed International Airport, Ikeja.

All efforts made on December 23, 2016  to secure a slot for a special flight last Saturday to airlift the leftover baggage failed as the aircraft deployed on getting to London could not airlift the baggage as  Gatwick airport authorities said it had no capacity to screen the baggage because of holidays.

Most of the affected passengers were full of praises for the airline management in view of the transparency displayed by the airline apart from the mouth watering compensation doled out to them ranging from travel coupons for their next travel plans, standard accommodation, feeding, clothing and free transport.

The passengers who initially doubted if the airline would be able to fulfil its promise of delivering the leftover baggage were greatly relieved when they received messages from the airline informing them to and pick their luggage.

Through the earlier interactive session the airline held with the aggrieved passengers, the management was able to work on the tensed situation through a thorough communication which many of the passengers attested to.

The airline in celebrating the end of year 2016 had rewarded the hard work of its workers and the positive support from its business partners including aviation agencies, service providers

In recognition of the outstanding performances of the workers, no fewer than 55 of its workers went away with mouth watering awards following their outstanding commitment to the Medview dream coupled with the long years they have served in the airline.

Among the agencies that benefitted from the award include the Nigerian Civil Aviation Authority (NCAA), Federal Airports Authority of Nigeria (FAAN) and the Nigerian Airspace Management Agency (NAMA) while the airline also  awarded its service providers for being steadfast all through the year.