Marvel Hotel and Suites, Abuja: A matter of quality customer service

Abuja parades shades of hotels, guest houses, inns and luxurious apartments all haggling for customers and lodgers.

Some of these shouts of being rated from one star to four stars, even though there is no four-star hotel in Abuja.

However, there are some few hotels in Abuja that are of 3 stars rating, but offer 5 star services.

Many people do not know that size has nothing to do with star rating, but it is a matter of service, customers’ relations, efficiency and attention to details.

Marvel Hotel and Suites, located on Plot 38, Benue Crescents, Area 1 Section 1, Garki, Abuja has distinguished itself as one of such hotels where patrons can feel the touch of excellent service, aura of quality delivery and attention to detail.

The sole slant of the Marvel Hotel is not only on the luxurious setting of the fixtures and fittings, but in making sure that the benchmark of excellence service as laid down six years ago when it was inaugurated has not been lowered .

Marvel Hotel and Suites’ staff, facilities, service, efficiency and prompt attention is horned perfectly to satisfy the utmost desire of the patrons.

Marvel is about what matters to the patrons. The hotel which seeks about making a relationship not money.

To Adewale Gbadamasi, one of Nigerian’s finest hotel managers and administrators “when you give the patrons an excellent service, you are selling your brand and that will bring the money”

He said, “Here at Marvel, we present marvellous service. We offer free and fast wifi, we offer swimming facilities. You need not worry about flight as we have resident travel agency. With our closeness to the airport and the three Arms Zone, we are strategically suited for any patron who ventures to Abuja. We are in this business to satisfy you and we cannot negotiate that. It is just for you to be here and you will love our marvellous service from the Marvel Hotel and Suites, Abuja corporate band of professionals”.