Glo’s new products restate company’s commitment to entrepreneurs, subscribers

At the time when cost of doing business in Nigeria has become almost too enormous for small business owner, a telecommunication company is finding ways to ease the burden, especially as businesses rely on communications.

With the aspiration to build Africa’s biggest and best telecommunications network with millions of subscribers in Nigeria, Republic of Benin and Ghana, Globacom, an indigenous telecommunication company, says it is holding fast in its commitment to empowerment of its subscribers through provision of affordable and innovative telecommunications products and services.

As “Nigerians are more and more depending on the internet for social connection and business,” according to company’s Head of Usage and Retention, Sola Arowogbadamu, there is a need for subscribers, a significant number who are entrepreneurs, to access uninterrupted connectivity, and according to Arowogbadamu, this is “why the company has moved to make data available for subscribers at all times.”

The new product, Borrow Me Data, Arowogbadamu said, guarantees online business transactions, academic activities, financial deals, and personal “uninterrupted” access to getting their mission accomplished.

As the world becomes increasing a global village, entrepreneurs access to networking opportunities have become so unlimited that with a click of a button, business owner’s can network and learn from fellow entrepreneurs. As more people now have access to the internet, the networking opportunity has changed the idea of fellowship and growth and has taken those to a whole new level.

Arowogbadamu, speaking on the new data solution, Borrow Me Data, said it “has taken a big load of worry off the chest of its teeming subscribers. According to him, the challenge of running out of data at inconvenient places and time has been resolved once and for all with the introduction of the product and the product, he said, would give its subscribers “an edge in their business and personal lives.”

The new product, he said, would “guarantee subscribers’ continuous instant, efficient broadband internet offered by the Glo 4G. They will also be able to download ultra-high definition videos in seconds as well as other high intensive data applications.”

Speaking about how the new product works, Arowogbadamu said customers who use the product have the opportunity to enjoy access to the internet until they repay the data credit when next they airtime.

“With Borrow Me Data, subscribers can borrow up to 2GB of data at a particular time,” adding that the product “will help to promote business development by ensuring that subscribers stayed connected online 24/7 without the fear of being disconnected when they exhaust their data subscription.”

He added that: “the facility is available to customers who have been on the Glo network for at least a month and use an average of N200 credit monthly will be able to borrow 20MB data which is valid for a day, while subscribers who want to borrow 40MB which is also valid for a day, must have been on the Glo network for at least a month and should use an average of N400 credit monthly.

“Also, subscribers will qualify to borrow 125MB of data, valid for five days, once they use an average of N800 monthly and have been on the Glo network for a month. Also available on the package are 1GB and 2GB of data which are valid for seven and 10 days respectively. Subscribers can have access to borrow such data if they have been on the Glo network for three months and have used an average of N1000 and N2000 a month respectively.”

But beyond the Borrow Me Data package, Arowogbadamu said the telecommunication company is committed to ease of business for African entrepreneurs and its subscribers in general. One of such ways, he said, is through its offer of 11k per second for local, international calls.

Arowogbadamu explained that this was done in the company’s quest to give its subscribers “more talk time to communicate with family, friends and business associates locally and internationally, prompted the introduction of our well received product, 11k Per Second For All.”

Arowogbadamu said that the new product can be enjoyed by all prepaid and post-paid customers who pay a daily access fee of N5.  He said that the product was conceived to reduce expenses on calls by Globacom customers, “especially at these austere times.”

According to Arowogbadamu, Glo subscribers on the plan can call thirty destinations at 11 kobo per second and the destinations include: Australia, Bangladesh, Brunei, Canada, China, Cyprus, Denmark, Finland, French Guiana, Guam, Japan, Hong Kong, India, Israel, Luxembourg, Malta, Mongolia, Mexico, Netherlands, Norway, Puerto Rico, Reunion Island, Romania, Singapore, South Africa, South Korea, Spain, Sweden, the UK, and the US.

Arowogbadamu added that subscribers who port to Globacom will have the additional benefits of receiving a welcome bonus of N500 Glo-to-Glo talk-time and 500MB of data upon first recharge and 500MB complimentary data for the next six months after porting to Glo.

“This is the best deal ever and it is in sync with our forte of making life sweeter for our esteemed customers to enjoy our rich bouquet of offerings and products at pocket-friendly rates as they cope with the economic recession in the country,” he added.

Still speaking on call access and ease of doing business, Arowogbadamu said with the company’s new international direct dialling (IDD) packs which it launched recently, would make calls to major destinations of the world much more affordable for subscribers on its platform.

The new IDD packs, he said, allow Globacom subscribers  to make calls from Nigeria to 30 major international destinations for as low as N6.60 per minute.

“With the new tariff structure, we have empowered our subscribers to call their friends, relations and business associates in 30 countries at more convenient and affordable rates,” he said, adding that the new package was in line with its commitment to offer the best value to its customers.

The 30 destinations covered by the new IDD packs include the United Kingdom, United States, Canada, South Africa, India, South Korea, Spain, Sweden, China, Hong Kong, Japan, Israel and Australia. Others are Bangladesh, Brunei, Cyprus, Denmark, Finland, French Guiana, Guam, Luxembourg, Malta, Mongolia, Mexico, Netherlands, Norway, Puerto Rico, Reunion Island, Romania and Singapore.

Arowogbadamu said that the new IDD Packs have been designed to match different recharge denominations which include IDD 100, IDD 200, IDD 500 and IDD 1,000; to give subscribers 12 minutes of calls valid for 3 days, while IDD 200 gives 24 call minutes for 7 days. The IDD 500, he said, bundle gives 60 minutes of calls for 14 days, while the fourth bundle, IDD 1000, avails users with 150 minutes of calls valid for 30 days.

“Whichever bundle the subscriber chooses, he is assured of good value for money. He will not only benefit from the reduced tariffs, which are the best in the market, but will also enjoy seamless connectivity and call clarity made possible by the Glo 1 international submarine cable,” he explained.

To deliver even more value to its customers, Arowogbadamu said the company has repackaged its much loved product, Double Free Tomorrow for “maximum benefits.”

Arowogbadamu said the reloaded Double Free Tomorrow gives back to the subscriber the following day, 200 percent of whatever is spent on calls, SMS or data on any given day, reminding that when the product was initially introduced last year, it gave back to subscribers the next day whatever amount they spent on calls, SMS and browsing on any given day.

In its reloaded format, he said, the product doubles whatever a subscriber uses on calls, internet services and SMS on any given day and gives it back as free credit to the subscriber the following day.

The subscriber is free to use this bonus for virtually everything, including browsing, local and international calls and SMS to Glo and non-Glo lines, Arowogbadamu said.

value for money to take advantage of this product regardless of whether they are new or existing customers.

“With Glo Double Free Tomorrow, customers get back double benefits free the next day. In other words, when they spend more today, they get much more tomorrow.  For instance, if a subscriber on the Glo network uses N500 credit in a day on calls, SMS and data, Glo will give back N1,000 credit to the subscriber the very next day to call all networks, SMS and browse free,” he said.

While saying the company’s subscribers have played an important role in enabling to keep investing in its network, raising the bar in telecom service delivery in Nigeria, he pledged that Globacom would always strive to deliver unbeatable value to its “esteemed customers.”