The Ibadan Electricity Distribution Company (IBEDC) Plc has extended felicitations to Muslims and all Nigerians on the occasion of Eid-el-Fitri.
In a statement, the Managing Director of IBEDC, Engr Kingsley Achife, emphasized the significance of the season’s sacrifice in fostering love and selflessness for Nigeria’s prosperity.
Engr Achife also reiterated IBEDC’s commitment to providing quality service, within the scope of its control, even during holidays. He assured customers that technical teams are dedicated to promptly resolving any faults that may occur during the period.
The Managing Director appealed to customers not to assault IBEDC staff, as it is a criminal offense that can attract jail terms. He urged customers to report complaints to IBEDC offices or call the customer care line instead of resorting to violence.
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He also warned against tampering with electrical installations, highlighting the dangers of such actions, which can lead to electrical accidents.
Achife also advised communities to monitor their electrical installations and report any suspected acts of vandalism.
He said, “It is important that communities join us in the fight against vandalism to avoid being plunged into darkness even during this holiday.”
He further encouraged customers to utilize IBEDC’s hassle-free payment channels for bill settlements and vending to avoid disconnection. The payment channels include the IBEDCPAY app for Android and iOS users, FetsWallet, Quickteller, Payarena, Jumia, Watu, Buypower, and ATM.
Achife added that “IBEDC offices will remain open during public holidays from 9 am to 3 pm to address customer needs, and inquiries can also be made via email.”