The inception of technology has resulted in the advancement of existing protocols across all facets of life and work is an aspect that cannot be overemphasised. There has been a massive improvement in work outputs in different categories of business, large or small-scale industries.
It is imperative not only that we adopt this new norm but to ensure we’re in the know of understanding how it can be implemented in our existing working procedures.
The process of digitisation highlights extensively the transformation of analogue to digital information resulting to changes in processes, and how information is disseminated and goes beyond more than just making existing data digital. It embraces the ability of digital technology in data collection, the establishment of new trends, and enhances better business decisions.
The changing nature of work is being influenced by two determinants: The growing adoption of artificial intelligence in the workplace, and the expansion of the workforce that entails both on- and off-balance-sheet talent, skills that are relatable to new working procedures influenced by the inception of digitisation in the workplace. Digitalisation and globalisation have sparked radical shifts in our attitudinal response to life and work.
The integration of automation enables workers to focus more on important tasks like problem-solving, product designing, and data interpretation.
In future, employers will seek out candidates that can continuously learn and develop new skills that are related to digitisation.
The integration of automation into the workplace is not only changing the nature of work but also influencing existing working procedures.
The impact of digitalisation and automation has resulted in a skill mismatch in employment, this is due to the advances in robotics, artificial intelligence, and other relatable digital technologies. This has also impacted the future of vocational education and training, especially in the areas of gig work or remote ICT-based work.
Bringing artificial intelligence into our work ecosystem is a prime example of the power of digital transformation. AI-powered chatbots that respond to simple customer inquiries serve as a welcoming presence on your website, reducing the time customers spend while engaging an agent. It’s about technology, data processing, and organisational change in terms of the workforce which definitely will be drastic in the number of workers and people who are skilled in the application of digitalisation.
The impact on productivity and enhanced customer engagement can’t be overemphasised, but it appears that some businesses can be deterred by two underlying factors in utilising the working modalities digitalisation improvised, businesses that are financially incapacitated and situated in deeply remote areas where internet connectivity is inaccessible.
These two underlying factors highlighted, if not resolved, will deter the application of digitization in working procedures because of the cost implications coupled with maintenance costs. There’s always an opportunity for collaborating in this digital era, small-scale businesses and startups should understand how it will create viability and visibility for their enterprise.
On the part of large-scale businesses and investors, adoption of digital tools in their workplace ecosystem might be easier because of the level of operation which is quite different from other categories of businesses that are affected by these two factors.
Babatunde Adekanmbi is a digital creator and can be reached via babatundeadekanmbi@gmail.com
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