‘Cloud-based ERPs gateway to successful digital turnaround for SMEs’

Cloud-based Enterprise Resource Plannings (ERPs) have been described as gateway to successful transformation for Small and Medium Enterprises.

According to the Regional Business Applications Director, Microsoft Middle East & Africa, Maher Al-Khaiyat, Constant flux, uncertainty, and digital disruption are the hallmarks of today’s society and in order to navigate this unpredictable landscape, companies need to be agile, because meeting ever-evolving needs more efficiently, quickly, and cost-effectively is what shapes success.

Al-Khaiyat noted that centralising business management solutions on the cloud has both cost-saving and growth-supporting benefits that businesses of any size would benefit from. Though, with many small and medium-sized businesses (SMEs) operating on tighter budgets, with less capital, in an increasingly competitive environment, the merits of cloud-based ERP deployment are particularly relevant.

He said: “Some of the problems SMEs face with on-site ERPs include the cost and time involved to manually update the system to ensure data is kept up to date and security is maintained; the cost implications of scaling up, if necessary, should the organisation grow; and the staffing requirements and cost thereof to oversee and provide support of the system. These barriers are removed when an ERP is migrated to the cloud and managed by one trusted, expert service provider who can provide 24-hour support.

“Cost-savings and productivity boosts are vital, but what is particularly advantageous for smaller businesses is being able to adjust operational needs. With a cloud-based ERP, an SME can scale up or down relatively quickly based on operational or budgetary needs. In other words, this solution can grow or contract with the business, which is important in times of flux when agility is called for.”

He further stated that: “Cloud technology has arguably played the most pivotal role in helping companies digitally transform to remain relevant in the market. Indeed, cloud adoption was accelerated in the pandemic-induced lockdowns that saw businesses scrambling to enable remote working.

“Embracing the cloud enables far more than this, although it must be noted that the future of work requires businesses to be flexible in where they operate with hybrid work set ups to remain.

“For decision-making to be nimble, you need a unified overview of business operations. A cloud-based enterprise resource planning (ERP) system offers this. It connects previously siloed branches of an organisation’s operations (from accounting to warehouse management and more) in a secure, consolidated manner to provide a business with end-to-end, companywide insights.”

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