EMIRATES has announced plans to conclude 2019 with a successful string of product, network, and customer experience highlights which will usher in 2020 with a continued focus on strengthening its business across operational, commercial and customer experience metrics, and excitement for Expo2020, the world’s greatest show which will open its doors to global visitors from October, 2020.
Remarking on 2019’s milestones and highlights, President, Emirates Airline, Sir Tim Clark said “This was a year of recalibration in terms of our fleet and network plans, when it became clear that the A380 programme will cease. Emirates’ dynamic approach to capacity deployment during the southern runway renovation at Dubai International, as well as in response to the capricious forces of politics and socio-economic throughout the year, demonstrated our agility and yielded results. We’ve also stayed focussed on delivering our “fly better” promise to customers through enhancing our product and service proposition at every touch point.”
Commenting on Emirates’ outlook for the year ahead, Sir Tim said: “In 2020, we’ll continue to leverage our partnerships to provide even more connectivity and value for our customers. And we look forward to welcoming the world to Dubai for Expo2020, where we will showcase the future of aviation at the Emirates Pavilion.”
In the 12 months since January 2019, the airline has carried close to 58 million passengers on its modern and efficient fleet of Airbus A380 and Boeing 777 aircraft.
Emirates operated over 3,500 flights on average per week, or over 186,000 flights in 2019, traveling more than 885 million kilometers around the globe, which is the distance equivalent of more than 2,300 trips to the moon and back.
The airline served nearly 63 million meals on its flights departing Dubai*, and handled over 35 million pieces of baggage in Dubai alone.