South African Airways has been awarded 4-star Skytrax ranking, in both Business and Economy Class, for a 15th consecutive year.
The Skytrax 4-star ranking is a seal of quality approval awarded to airlines supplying excellent quality performance across a range of product and service-delivery rating areas.
This rating is assessed by Skytrax after detailed product and service standards audits for each featured airline and is not connected to any customer ratings.
A 4-star Airline rating signifies airlines providing a good standard of product and staff service across all travel categories, including cabin seating, safety standards, cabin cleanliness, comfort amenities, catering, tax-free sales, reading materials, in-flight entertainment, and staff service.
The 4-star rating, which was awarded to SAA by Skytrax, the independent, global airline-rating organization, puts the airline amongst other international and partner airlines.
Commenting, the SAA General Manager Operations, Abuja Ramasia while commending the hard work and commitment of the airline staff said: “The South African Airways product and service standards continue to perform at a standard that is meeting 4-Star levels and this applies to long-haul, regional, and domestic flights.”